Shipping policy
This Shipping Policy outlines how Ascending Crowns processes, produces, and delivers orders placed through our website. This policy is designed to ensure transparency and align with best practices.
Shipping Coverage
Ascending Crowns ships worldwide. Customers from most countries can place orders, subject to carrier and regional delivery availability.
Order Processing Time
All standard orders are processed within 1 to 3 business days, excluding weekends and public holidays. Once processed, your order will be prepared for shipment and tracking information will be provided via email.
Production Time for Custom Items
Certain products require additional production time before shipping. The Custom Blue Shirt is made-to-order and requires a production period of 1 to 2 months before it is ready for shipment. This timeframe ensures proper customization, quality control, and premium finishing.
Customers acknowledge and agree to this extended production period when purchasing custom items.
Shipping Timeframes
After production and processing, estimated delivery times are as follows:
United States: 3 to 7 business days
International: 7 to 15 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or location-specific factors.
Shipping Costs
Shipping costs are calculated at checkout and vary depending on destination and shipping method. All applicable fees will be displayed before purchase completion.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in product or shipping prices.
Order Tracking
Once your order has been shipped, a tracking number will be sent to your email. Tracking updates may take up to 48 hours to appear after dispatch.
Delays and Exceptions
While we strive to meet all estimated timelines, delays may occur due to production demand, customs clearance, weather conditions, or carrier disruptions. We are not responsible for delays once the order has been handed over to the shipping carrier.
Contact Information
For shipping-related inquiries, please contact:
Email: shipping@ascendingcrowns.com